Knowing how your users interact with your software or website can lead to great improvements in usability and customer satisfaction. Within this research project, we offer to collaborate with your software development team to instrument your existing software or website so that we are able to log how users interact with it and analyze the resulting log. Through ...
This activity will address the design of a user interface (computer/mobile screen prototyping) by means of, for instance, wireframing. Wireframing will be conducted at different levels for deciding the main functional elements of an interface for computer web pages/programs (deciding what, what for, and where).
This activity will address the expert-based evaluation of an existing user interface by means of, for instance, heuristic evaluation. Heuristics evaluation of interfaces can be done by two experts, and will return a list of related issues and possible solutions. Alternatively, the activity can be a teaching activity: a series of lectures and labs concerning how to design and prototype UIs.
Bots are becoming popular in many applications to simplify the information access processes and support users. We have experience in creating bots for helping students to select the right meal for them in the university canteen. This technology can be adapted in other application domains.