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User Interaction Analysis

Knowing how your users interact with your software or website can lead to great improvements in usability and customer satisfaction. Within this research project, we offer to collaborate with your software development team to instrument your existing software or website so that we are able to log how users interact with it and analyze the resulting log. Through ...

Process mining

Teaching activity on process mining, covering the basics of process mining, then different process mining techniques, and the entire lifecycle of a process mining project.

Process and Business Process Modeling

Teaching activity on BPM and process modelling with different languages of choices, such as in particular Business Process Modeling Notation or, more foundationally, different variants of Petri nets.

User Interface Evaluation

This activity will address the expert-based evaluation of an existing user interface by means of, for instance, heuristic evaluation. Heuristics evaluation of interfaces can be done by two experts, and will return a list of related issues and possible solutions. Alternatively, the activity can be a teaching activity: a series of lectures and labs concerning how to design and prototype UIs.

User Interface Design

This activity will address the design of a user interface (computer/mobile screen prototyping) by means of, for instance, wireframing. Wireframing will be conducted at different levels for deciding the main functional elements of an interface for computer web pages/programs (deciding what, what for, and where).

Data modelling with different languages

Teaching activity on data modelling with different languages of choices, such as in particular UML class diagrams, Entity Relationship (ER), Object Relational Mapping (ORM).

Digitalisation using Business Process Modeling (BPM) solutions

This activity consists of a pilot consultancy on digitalisation using BPM solutions, by eliciting data and process models, and by discussing which architectural solutions could be adopted depending on the nature of the involved processes (predictable/unpredictable, repetitive/ad-hoc, rigid/flexible, internal/multi-party, etc.

Applicability of Process Mining

This activity consists of a pilot consultancy on process mining. Process mining is a mining technique that allows to create a process model using the logs of the running process as input, to reason over it (e.g., identify bottlenecks) and to propose how to improve it. This activity will address data preparation, identification of most suitable techniques, and an initial analysis of the company...

Applicability of Recommender Systems

Recommendation systems automatically match online users with products, documents or in general, items. They can, for instance, increase the click-through rate, purchases or average basket size in online shops. Based on a set of specifics and requirements of a domain and with access to data, offline experimentations will be performed.

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